TERMS OF USE

Strada Spares ltd Terms of Use

 

1. Acceptance of Terms
By accessing and using the services provided by Strada Spares ltd (the "Company"), you agree to comply with and be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.
2. Use of Services
a. Eligibility: You must be at least 16 years old to use our services. If you are accessing our services on behalf of a company, you represent and warrant that you have the authority to bind that company to these terms.
b. User Accounts: Some services may require you to create a user account. You are responsible for maintaining the confidentiality of your account information and are liable for any activities related to your account.
3. Ordering and Payment
a. Product Orders: When you place an order with us, you agree to provide accurate and up-to-date information. The Company reserves the right to refuse or cancel any order.
b. Payment: Payment for products and services must be made through the available payment methods on our website. Prices are subject to change without notice.
4. Shipping and Returns and Shipping: 
a. Shipping: As world wide parts suppliers we aim to ship orders promptly; however, shipping times may vary depending on location and stock levels. Shipping fees and delivery times will be provided in the quotation stage. We use DHL and Fedex as our main shipping provider and aim to have your items received within the agreed time frames below. 
Time Frames

Please note Stock Order times are slower than VOR order times. VOR orders do cost approx 10-20% more than Stock from factory. This can vary depending on item categories and manufactures.  
NLA Items - (NO LONGER AVAILABLE) 
In Stock with us - In stock with us
In Stock at factory - Available to order from factory 

 
In Stock With Us

Manufacture 

Stock Location In Stock 

Dispatch time (Working days)

 Approx

Delivery time (working Days)

Approx

Ferrari  With Us  Yes  2-4  4-7
Maserati  With Us  Yes 2-4  4-7
Lamborghini  With Us  Yes 2-4  4-7
Rolls Royce  With Us  Yes 2-4  4-7
Bentley  With Us  Yes 2-4  4-7
Aftermarket  With Us  Yes 2-4 4-7
NOT In Stock With Us But In Stock At Factory.

Manufacture 

Stock Location In Stock 

Dispatch time (Working days)Approx

Stock Order 

Dispatch time (Working days)Approx

VOR Order

Delivery time (working Days)

Approx

Ferrari  Factory  Yes 14-16 7-10 4-7
Maserati  Factory Yes 14-16 7-10 4-7
Lamborghini  Factory Yes
7-10 4-7
Rolls Royce  Factory Yes
14-20
7-10 4-7
Bentley  Factory Yes
14-20
7-10 4-7
Aftermarket  Factory Yes Varys too much Varys too much  Varys too much 
b. Returns:  We do offer returns on products purchased via our store. Obtaining refunds or exchanges is as simple as getting in touch with your order number / Invoice reference and the reason why, a member of our team will then review the refund request and assist accordingly.
USED ITEMS
We test all used functional / moving moving before sending them out, however if you do receive a faulty part from us, you we will be eligible for a refund or exchange. 
Used items that have defects will be highlighted in pictures / descriptions before purchase and "sold as seen' there for they are NOT able to be refunded.
NEW ITEMS
There are NO refunds on new items ordered unless you confer with us for fitment compatibility and we make a mistake. 
INCORRECTLY ORDERED PARTS 
We do NOT offer refunds on any incorrectly ordered parts whether that be new or used. We are happy to confirm fitment on any parts before you order to make sure they are compatible with your make and model. If WE make a mistake on the compatibility with your VIN number then you will be eligible for a refund.
DAMAGED IN TRASTIT 
On the very rare occasion that an item arrives that has been damaged in transit, we will offer a refund as all our shipments are insured and protected.
5. User Content
a. User-Generated Content: You may submit user-generated content, such as reviews or comments. You agree not to submit content that is illegal, obscene, defamatory, or infringes on the rights of third parties.
b. License: By submitting content, you grant the Company a non-exclusive, worldwide, royalty-free, and transferable license to use, reproduce, modify, and distribute your content.
6. Intellectual Property
All content, trademarks, logos, and intellectual property displayed on our website are owned by the Company or our licensors. You may not use, reproduce, or distribute such content without our explicit consent.
7. Termination
We reserve the right to terminate or suspend your access to our services without notice for any violation of these terms.
8. Disclaimer of Warranties
The Company provides services "as is" and "as available." We do not warrant that our services will be error-free or uninterrupted.
9. Limitation of Liability
The Company is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services or products.
10. Governing Law and Dispute Resolution
These terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved through arbitration or in the courts of [Your Jurisdiction].
11. Changes to Terms
Strada Spares may update these terms at any time. Continued use of our services after changes are posted constitutes acceptance of the updated terms.
12. Contact Information
If you have questions or concerns regarding these Terms of Use, please contact us at:[Info@stradaspares.co.uk] By using our services, you agree to abide by these terms. Please read them carefully and review them periodically for updates.

[Strada Spares ltd]

Last Updated: [25/10/2023